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Service Development & Delivery Manager - World Service Distribution

Please Note: The application deadline for this job has now passed.

Job Introduction

World Service Distribution is a small, professional team within News responsible for the delivery of content to our global audiences. We provide and operate key systems which enable the aggregation, distribution and transmission of content. The changing demands of the global media market continue to create challenges for the business for which we provide appropriate technology-based solutions.  Team members are expected to develop their skills in order to work across a range of technologies and project assignments.

Role Responsibility

Working to the Head of Service Development & Delivery, you will be responsible for the definition and delivery of technology projects through the commissioning of specific technical and project resources. You will prepare fully costed plans for introducing the most effective "state of the art" technology and manage programmes of work to deliver technology solutions. This will involve a close working relationship with World Service/News, Design & Engineering and other divisions of the BBC, as well as external suppliers.

Duties include:

  • Ensuring World Service gains maximal benefit from developments in media technologies and advise the business on new opportunities which arise.
  • Using media industry knowledge to determine which suppliers will compete for services sought, implementing best procurement practice within corporate, regulatory and legislative requirements, and always ensuring that best value for money is obtained
  • Interpreting  the business's requirements to accurately plan project and development activity, including implementation timescales, expenditure and resource requirements, and developing these in to sound business cases
  • Generating appropriate service and project specifications, tender documents and contracts
  • Forming and leading project teams to oversee the implementation of technology projects, ensuring these are delivered within the agreed scope, budget and timeframe
  • Producing project documentation in line with the BBC Way, based on the PRINCE2 methodology, constantly monitoring and reporting on progress of projects to all stakeholders and effectively managing project change

The Ideal Candidate

For this role, the post-holder will be a technical specialist in at least one of the following key areas:

  • IP-based networking technologies (e.g. MPLS, internet streaming)
  • Broadcast automation, media management and/or content scheduling systems
  • Satellite distribution systems
  • Broadcast television and/or radio transmission, both digital and analogue
  • DVB coding and multiplexing

You must also be adaptable to managing technology strands outside your core area(s) of expertise.  You'll need relevant review, analytical and problem solving skills, sufficient to readily assess user needs and feedback and propose suitable technical or process solutions and any applicable constraints.  Demonstrable experience of project management methodologies is essential, with a track record of successful delivery to time, cost, quality and benefits.  You'll need good interpersonal and communication skills sufficient to establish effective working relationships and credibility with internal and external contacts.  You'll also possess a working understanding of Information Security standards, Health and Safety practice and business continuity priorities as they relate to the BBC.

Package Description

Band: D
Contract type: Continuing
Location: London

We’re happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.

  • Excellent career progression – the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
  • Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certification.
  • Benefits- We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more.

Any offer of employment with the BBC will be conditional upon you having the right to work in the UK. 

About the Company

We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours in the document attached below.

Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people to be part of the BBC – whether that’s to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. 

We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.

To find out more about Diversity and Inclusion at the BBC, please click here


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